Company Description

For almost 20 years, for every client, in every location, whether thats an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve. We cant do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Come be a part of the food revolution!

Job Description

Were looking for an experienced General Manager to lead our flagship catering operation at a prestigious client site near Heathrow Airport. This multifaceted location includes a vibrant restaurant, two barista-led cafés, as well as an events and hospitality service. Youll oversee a team of 20+, delivering excellence Monday to Friday between 07:00 and 17:00. Working hours: 40 hours per week, Monday to Friday WHAT WILL KEEP YOU BUSY: Lead the catering operation to meet and exceed financial targets

Inspire and manage the performance of your team, conducting regular appraisals and identifying development opportunities

Hold frequent team meetings to communicate goals, expectations, and updates from the company and client

Ensure financial systems are accurate and efficient

Collaborate with the Operations Manager on budget preparation and performance

Continuously develop and enhance the catering and hospitality offering in line with client needs and expectations

Qualifications

WHAT YOU BRING TO THE TABLE: A passion for leading and developing high-performing teams

Strong commercial acumen with a proven ability to maximise revenue

Excellent communication, delegation, and influencing skills

Organised and detail-oriented, with the ability to thrive under pressure

Confident in managing a complex, fast-paced operation

A natural leader who delivers exceptional customer experiences and sets high standards

Financially astute with experience in budget creation, forecasting, and performance analysis

Eligible to obtain an airside ID, requiring (5-year referencing, DBS check, and GSAT, training will be provided)

Additional Information

THE GARNISH: 28 days holiday including bank holidays

Your birthday off, on us!

3 volunteering days per year

3 days of grandparent leave

24 weeks enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals while on shift

Tailored training and development programmes

Apprenticeship pathways for all experience levels

Pension and life insurance

Exclusive discounts via our Perkbox app (retail, travel, cinema, and more)

Access to our wellbeing hub and employee assistance programme

Cycle to work scheme

We celebrate individuality and are committed to building an inclusive workplace where everyone can thrive. Ready to be fuelled? Apply today. Find out more at www.baxterstorey.com

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