Catering Supervisor

1 Days Old

We are seeking a Catering Supervisor to support and lead the front-of-house team in meeting the daily operational needs of the department. This recruitment is a result of business growth and the need to expand the supervisory staff within the Catering and Conference function.
This is a hands-on role, working closely with the catering and conference team to ensure the smooth, efficient, and high-quality delivery of catering and conference services across the organisation. The successful candidate will be responsible for overseeing the seamless operation of all catering and conference activities, ensuring high levels of customer satisfaction and operational excellence.
Key Responsibilities:
* Duty Manager Shifts: Undertake Duty Manager shifts to ensure the highest level of customer service is delivered, from guest arrival to departure. Maintain a visible and proactive presence during service hours.
* Team Management: Support management in planning and organising front-of-house catering staff to ensure all services are covered effectively and efficiently. Lead, motivate, and manage staff during shifts, addressing any staffing challenges that arise.
* Operational Problem-Solving: Proactively manage any issues related to staffing, equipment breakdowns, or customer requests, ensuring quick resolutions to maintain service standards.
* Customer Service Excellence: Ensure exceptional service delivery at all ...
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Location:
Cambridge
Salary:
£28,564 /annum
Job Type:
FullTime
Category:
Management & Consultancy

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