Catering Mobilisation Director (Sport and Entertainment)

Our client operates the city’s waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool – as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. They have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world‑class provider of venue and event services.

Role

Reporting directly to the CEO, you will lead the transfer of the Sport and Entertainment (S&E) event catering services from an outsourced catering provider to a successful in‑house operation. You will manage the commercial and operational aspects of delivery for a minimum six‑month trading period post go‑live, design and deliver flexible retail and hospitality catering offers that consistently meet commercial targets and high customer service levels, ensure regulatory and internal process compliance, and recruit, train and develop a core and casual team.

Key Qualifications

• Experience catering within sport and entertainment, event retail or hospitality.
• Leading mobilisation, stabilisation and steady‑state phases of catering operations.
• Managing large‑scale, multi‑outlet catering operations within complex venues such as arenas, stadiums or high‑volume event environments.
• Leading diverse teams across kitchen, bar and event catering functions, including senior‑level line management.
• Successful delivery of time‑specific projects related to catering services, including handover from other catering providers and TUPE transfer of staff.
• Established budget setting, implementation and management skills.
• Food Hygiene Certification Level 3 (minimum) – Level 4 desirable.
• Level 2 qualification as a Personal Licence holder from an accredited training provider such as BIIAB, HABC, TQUK.

The Offer

• A bonus of up to 10% of salary, payable on completion.
• 24 days holiday per year pro‑rated in relation to your start date.
• An excellent pension scheme.
• Access to a premium health care policy, including an employee assistance programme, contributions towards a wide range of medical costs including dental and optical, and staff discounts.
• Free onsite parking right in the heart of the city centre.
• Employee Reward Platform.
• Agile working and flexi‑time policies, where appropriate and in line with business needs.

Closing Date

Monday, 27th of October