Description The Catering Manager will be responsible for overseeing the bar and catering operations at The Galley in CA House, including casual dining/drinking, club events run by members and private events. The role involves taking an active role in the day-today running of The Galley operation including seminars and events. This includes menu planning, managing staff, delivering outstanding customer service, and managing resources effectively to maximise revenue and profit. Responsibilities Lead the overall operations, managing venue setup, coordination between front-of-house and kitchen, ensuring these run smoothly and successfully including troubleshooting on the day. Oversee service delivery and customer satisfaction, ensuring high standards of food quality, presentation, hospitality, and promptly resolving any issues or complaints. Plan and execute private functions and events, from menu development and staffing to room layouts, serving, and cleaningensuring all logistics run smoothly and to CA quality standards. Liaise with the Events Administrator to coordinate events. Recruit, train, schedule and supervise catering staff, including volunteers and part-time assistants, maintaining excellent communication and team performance. Manage procurement and stock control: monitor inventory, order food and beverage supplies, manage budgets, and ensure cost-effective operations. Ensure compliance with food safety standards, health and safety standards and the Licensing Act, strictly adhering to legal and organisational requirements. Maintain administrative records, including financial tracking, rotas, stock levels, invoices and event documentation. Liaise with suppliers, clients (members or event organisers), and other CA House team members, handling contracts, negotiations, and ensuring expectations are met. Identify opportunities for growth, including developing new events, themed evenings, and services that enhance member experience and generate additional revenue streams. Set and review pricing strategies for food, beverages, and event packages, balancing competitiveness, member value, and profitability. Qualifications and requirements You will have hospitality/food & beverage experience at a supervisory or managerial level for 2+ years, preferably with previous bar experience and experience of working on events. Possess excellent leadership and people management skills. Have excellent communication and organisational skills. Be organised, proactive, and able to work well under pressure. Hold relevant qualifications in food safety and kitchen or hospitality management. You must hold the right to work in the UK. Reports to Chief Operating Officer Responsible for 2 x part time chefs A team of 6-8 catering assistants who deliver bar and food services. Hours Permanent, full-time position 40 hours, in 5 over 7 days per week (this role involves working evenings, weekends and bank holidays) Salary and Benefits Circa £40,000 plus competitive package About us The Cruising Association is a membership organisation which provides a unique, mutually supportive association dedicated to those who cruise on small boats. CA members, backed up by a small team of dedicated staff, share experiences, knowledge, and fun to get the most out of cruising. The headquarters is at CA House and includes meeting space and a food and beverage operation, known as The Galley, for the use of members and with a public license for non-members.

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