Catering & Events Manager The Catering & Events Manager is responsible for overseeing the delivery of high-quality catering and hospitality services within an independent school setting. This includes managing day-to-day pupil and staff dining, coordinating all hospitality bookings and events, and ensuring administrative and financial processes run smoothly. Acting as the key point of contact for the school, the role requires strong client relationship management, operational leadership, and a commitment to maintaining exceptional standards of food, service, and presentation. Necessary Operational Skills: The Catering & Events Manager must demonstrate strong operational skills across catering service delivery, client relationship management, and hospitality coordination. They should be highly organised and confident in overseeing day-to-day school dining, planning and executing high-quality hospitality events, and maintaining accurate administrative and financial records. A solid understanding of food safety, allergen management, and compliance is essential, along with the ability to lead teams, communicate effectively, and adapt quickly to changing demands. The role requires attention to detail, financial awareness, and a proactive, client-focused approach to ensure the highest standards are consistently met across all areas of service. Key Responsibilities: Client & Relationship Management Act as the primary on-site liaison for the schools leadership and administrative teams. Build and maintain a strong, positive relationship with the school, ensuring satisfaction with all aspects of the catering service. Regularly meet with the client to review service performance, gather feedback, and implement improvements. Catering Operations Oversee the daily catering provision including pupil meals, staff dining, and any special dietary requirements. Support kitchen leadership to ensure meals are delivered to a high standard of presentation, nutrition, and quality. Ensure compliance with all food safety, hygiene, and allergen protocols. Hospitality & Events Manage all hospitality requests including staff events, parent evenings, open days, Governors meetings, and prize giving. Coordinate the full event processfrom enquiry and costing to delivery and post-event feedback. Maintain a hospitality diary and liaise with chefs and support teams to ensure seamless execution. Administration & Finance Ensure accurate invoicing and recharging of hospitality and ad hoc events. Monitor catering budgets and control costs in line with financial targets. Maintain accurate records including bookings, stock, wastage, and payroll data. Leadership & Standards Champion a culture of excellence in service, presentation, and customer experience. Support and motivate the catering team, working collaboratively with kitchen leadership. Conduct regular audits to ensure operational standards are consistently met. Skills & Experience Required Proven experience in catering and event coordination, ideally within an education or hospitality setting. Strong interpersonal and communication skills, with a client-first approach. Organised, proactive, and capable of managing multiple tasks and priorities. Sound knowledge of food hygiene, health & safety, and allergen legislation. Financial acumen with experience in managing budgets and reconciling costs. Confident user of Microsoft Office (Excel, Outlook) and/or hospitality booking systems. What can you bring? In this role: Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and innovative Previous experience within management, Contract Catering desirable Working Pattern: 40 hours per week / flexible shifts / term time only

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