Assistant General Manager (Hospitality)

Wage £32234.18

SW11 7US

This is not a U.S. Government position.

The Assistant General Manager (AGM) is a direct employee of the American Embassy Employees Association (AEEA) and reports to the General Manager. The key functions of this position entail contributing to successful operation of AEEA services including bar operations, events/gym management, and merchandise sales. The successful candidate will have experience in or related to AEEA services and demonstrate the ability to lead a small team.

Benefits of Assistant General Manager:

- Steady hours, Monday to Friday with very few late nights or weekends

- Competitive salary

- Occasional overtime available at a rate of 1.5 normal hourly rate

- 20 days leave in addition to U.S./UK public holidays

ALL APPLICANTS MUST HAVE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

ALL APPLICANTS MUST HAVE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

BASIC FUNCTION OF POSITION

The Assistant General Manager is responsible for supervising staff and AEEA services, activities, and events in the absence of the General Manager.

Duties include, but are not limited to:

· Supervising and training AEEA and temporary event staff

· Ensuring health and safety management procedures are known and followed by staff

· Adhering to AEEA procedures and Embassy security protocol

· Managing event service from enquiry to billing

· Assisting with stock and equipment orders and validation

· Monthly stock take and inventory

· Ensuring shift procedure is followed during opening and closing

· Seeing to smooth running of AEEA operations

· Customer service and timely delivery of services

· Developing food and beverage product

· Cash handling

· Administrative tasks

Other duties may be assigned as required by the General Manager.

QUALIFICATIONS

To be considered qualified, applicants must address each requirement listed below with specific and comprehensive information.

EDUCATION/CERTIFICATIONS: High School Certificate or academic equivalent. Basic Food Hygiene certificate.

EXPERIENCE: Supervisory experience in an event service, bar environment, and/or contract catering operation.

LANGUAGE: Fluent written and spoken English.

JOB KNOWLEDGE: Substantial knowledge of hospitality and bar operations/control systems. Familiarity with relevant health and safety legislations. A working knowledge of Microsoft Office.

SKILLS AND ABILITIES: The ideal candidate will exhibit excellent leadership and customer service skills. They will be able to demonstrate their ability to work independently and as a part of a team in a fast-paced environment while paying excellent attention to detail. They will possess a positive attitude and outstanding interpersonal skills to best serve the AEEA customer base. The candidate will exhibit comfort with taking and giving instruction, multitasking, prioritizing, and delegating as necessary. Organizational and time management skills are also ideal for success in this role.

QUALIFICATIONS

To be considered qualified, applicants must address each requirement listed below with specific and comprehensive information.

EDUCATION/CERTIFICATIONS: High School Certificate or academic equivalent. Basic Food Hygiene certificate.

EXPERIENCE: Supervisory experience in an event service, bar environment, and/or contract catering operation.

LANGUAGE: Fluent written and spoken English.

JOB KNOWLEDGE: Substantial knowledge of hospitality and bar operations/control systems. Familiarity with relevant health and safety legislations. A working knowledge of Microsoft Office.

SKILLS AND ABILITIES: The ideal candidate will exhibit excellent leadership and customer service skills. They will be able to demonstrate their ability to work independently and as a part of a team in a fast-paced environment while paying excellent attention to detail. They will possess a positive attitude and outstanding interpersonal skills to best serve the AEEA customer base. The candidate will exhibit comfort with taking and giving instruction, multitasking, prioritizing, and delegating as necessary. Organizational and time management skills are also ideal for success in this role.

TO APPLY

Interested candidates should submit a current CV/resume with a covering letter, explaining how you are able to meet all the requirements for this position.

The CV must include your citizenship, your legal right to work in the UK, and your day-time contact information (telephone number, email, and postal address).

As an equal opportunity employer, we do NOT request that you to include your gender, date of birth, age, dates of employment, dates of education, or family status.

Industry

• Hospitality

Employment Type

Full-time