Band 5 - Retail Catering Manager

1 Days Old

Job Description - Retail Manager

Location: Llandough, Penarth
Hours: Monday to Friday, 09:00 - 17:00
Contract Type: Full-Time, On-Site
Pay Rate: £16.12 per hour
Start Date: ASAP

Role Purpose

Manpower is recruiting an experienced Retail Manager to oversee daily operations at a busy retail outlet based in Llandough, Penarth. The successful candidate will be responsible for leading a small team, ensuring exceptional customer service, maintaining stock levels, and driving store performance - all while upholding the highest standards of food hygiene and safety.

Key Responsibilities

  • Lead, motivate, and support the retail team to deliver excellent service and operational efficiency.

  • Oversee day-to-day store operations, including opening, closing, and cash handling.

  • Manage stock control, ordering, and product merchandising to maintain availability and presentation standards.

  • Ensure full compliance with food hygiene, health and safety, and company policies.

  • Handle customer queries and resolve issues in a professional and timely manner.

  • Monitor sales and implement initiatives to achieve business targets.

  • Provide staff training, supervision, and performance management.

  • Maintain a clean, safe, and welcoming store environment at all times.

  • Candidate Requirements

  • Proven retail management experience is essential.

  • Level 2 Food Hygiene Certificate is required.

  • Strong leadership, communication, and organisational skills.

  • Excellent customer service and problem-solving abilities.

  • Ability to manage and motivate a team in a fast-paced environment.

  • Confident with basic IT systems and administrative duties.

  • What's on Offer

  • £16.12 per hour

  • Monday to Friday, 9am-5pm

  • Supportive and professional working environment

  • Opportunity to take ownership of a busy and rewarding retail operation

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    Location:
    Cardiff
    Job Type:
    FullTime