Band 5 - Retail Catering Manager
1 Days Old
Job Description - Retail Manager
Location: Llandough, Penarth
Hours: Monday to Friday, 09:00 - 17:00
Contract Type: Full-Time, On-Site
Pay Rate: £16.12 per hour
Start Date: ASAP
Role Purpose
Manpower is recruiting an experienced Retail Manager to oversee daily operations at a busy retail outlet based in Llandough, Penarth. The successful candidate will be responsible for leading a small team, ensuring exceptional customer service, maintaining stock levels, and driving store performance - all while upholding the highest standards of food hygiene and safety.
Key Responsibilities
Lead, motivate, and support the retail team to deliver excellent service and operational efficiency.
Oversee day-to-day store operations, including opening, closing, and cash handling.
Manage stock control, ordering, and product merchandising to maintain availability and presentation standards.
Ensure full compliance with food hygiene, health and safety, and company policies.
Handle customer queries and resolve issues in a professional and timely manner.
Monitor sales and implement initiatives to achieve business targets.
Provide staff training, supervision, and performance management.
Maintain a clean, safe, and welcoming store environment at all times.
Candidate Requirements
Proven retail management experience is essential.
Level 2 Food Hygiene Certificate is required.
Strong leadership, communication, and organisational skills.
Excellent customer service and problem-solving abilities.
Ability to manage and motivate a team in a fast-paced environment.
Confident with basic IT systems and administrative duties.
What's on Offer
£16.12 per hour
Monday to Friday, 9am-5pm
Supportive and professional working environment
Opportunity to take ownership of a busy and rewarding retail operation
- Location:
- Cardiff
- Job Type:
- FullTime